Product roadmap

What we have built, what we are building.

We keep this roadmap public because we think transparency matters. You should know what you are buying into, what is coming, and what we are thinking about further ahead.

Vote on features or suggest your own by emailing hello@weekoneapp.com

Recently shipped

Done and live.

Features that have shipped and are available in every account right now.

Shipped

Custom support email domain

Send support ticket replies from your own domain rather than a shared weekoneapp.com address.

Shipped

Automation rules engine

Set up trigger-based automations: assign tickets, send notifications, or update fields when conditions are met.

Shipped

Calendar view for tasks and deadlines

See all tasks and project milestones in a calendar layout. Filter by assignee, project, or status.

Shipped

Malware scanning for file uploads

Every file attached to a record is scanned automatically before being stored. Keeps your team and clients safe.

Shipped

Multi-factor authentication

TOTP-based MFA available for all accounts. Admins can require it for every team member.

Shipped

Knowledge base and help centre

Build a searchable help centre your customers can access from any support ticket or directly via URL.

Coming soon

In progress right now.

Being actively built. These will be released over the next few months.

In progress

Mobile app (iOS and Android)

Native apps for the features you need on the go: contacts, tasks, tickets, and notifications.

In progress

Email marketing integration

Send campaigns to customer segments directly from WeekOne, with open and click tracking linked to contact records.

In progress

Custom report builder

Build your own reports across any data in WeekOne. Choose fields, group by date or category, and save for re-use.

In progress

Stripe payment links on invoices

Add a "Pay now" button to any invoice. Customers pay online and the invoice updates to paid automatically.

In progress

API and webhooks (public)

A documented REST API and outbound webhooks so you can connect WeekOne to other tools in your stack.

On the horizon

Further ahead.

Things we are planning but have not started building yet. Subject to change based on what customers tell us matters most.

Planned

AI-assisted reply suggestions for support tickets

Get draft replies for incoming tickets based on your knowledge base and previous responses. You approve before anything is sent.

Planned

Xero two-way sync

Sync invoices, customers, and payments between WeekOne and Xero. Keep your books in Xero without duplicating data entry.

Planned

White-label client portal

Give clients a branded portal to view invoices, raise support tickets, and check project status, all under your own domain.

Planned

Multi-currency support

Invoice in EUR, USD, or any major currency. Exchange rates updated daily. Reporting stays in GBP.

Have a suggestion?

Vote on features or suggest your own.

We read every message. If enough customers ask for the same thing, it moves up the list. Email us at hello@weekoneapp.com with your idea or to vote for something already on the list.

Try what we have already built.

Everything on the shipped list is live and waiting. Start a free trial and see how much of your stack WeekOne can replace.